What to Do When the Blue Screen of Death Comes Out?
It is likely that anyone who has a PC with Windows installed will know the infamous BSOD (Blue Screen Of Death) or “Blue Screen of Death”. The name is scary and, of course, has a good reason: when it appears, probably everything you were doing was lost.
This is because this screen appears without any warning and does not allow anything else to be done – it is the total crash of Windows. That is, the way is to restart the computer and try to find out what caused the error so that it does not repeat itself again. Although most people blame Windows for BSOD, the problem is, most of the time, some hardware component failing or some driver incompatible with the system.
The Diagnosis of the “Blue Screen of Death”
Despite being almost traumatic, the blue screen contains precious information so that we can start the search for the cause of the problem. Just below the first paragraph – “A problem has been detected and Windows has been shut down …” -, you will see a description of what is causing problems in Windows.
Another important tip is to pay attention to the words and codes that come right after – “If the problems persist …” -; there is really relevant information there.
The last lines give technical tips for you to know specifically what was detected as a problem. This error code is important when looking for a solution.
What to do
The PC management screen will open. On the left side, in the menu, click on “Windows Logs”, expand the selection and then click on “System”. On the main screen, it will be possible to view all events, whether they are problems or not. Accidents are usually marked with a red exclamation point, with the date and time of the incident on the side. Just double-click on the item to get a detailed explanation.
Note the following example: the computer is failing because of a hardware problem. More specifically, a hard drive error.
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Solution for Blue Screen of Death
Look for the device you updated, for example, from the video card. Right click on the driver and go to “Properties”. A window with information will open. Look for the “Driver” tab. You will see a button called “Revert Driver”. Click on it to return to the old version.
When nothing works
If none of the above tips work, there is still an option. You can restore Windows files from the installation CD. Simply place it in the drive and follow the instructions on the screen. The system will reinstall all important items, keeping your data and documents safe. But this is not always a guarantee of solving the problem, you may need to reinstall the system from scratch, starting with a complete format.
If after all this you still haven’t managed to solve at least part of the problem, the last alternative is to actually call a computer technician and delegate the responsibility to a professional.
If you can start Windows, try one of the following:
- Use system restore to undo any recent changes you have made.
- Look in the Action Center to see if they have any relevant information.
- Try to find a software update.
- Search the manufacturer’s website for any necessary drivers.
- Always try to troubleshoot issues in Safe Mode.
- Check the memory and hard drive for errors.
If you are unable to start Windows:
- Click on the start button and go to “Action Center”.
- Click on Control Panel, “System and Security” and then “Check computer status”.
- Click on “Maintenance”.
- Search for “Search for solutions to problems”, then click “Solutions”. You will be notified if any repairs are currently available.
BSOD Errors Can Be Triggered for Several Reasons, So You Can Try the Following Steps.
Search for Malware – There may be malicious software that is causing your blue screen. This software may be hiding in the Windows kernel. The best solution is to scan your computer for malware to eliminate malware and viruses.
Hardware Problems – Defective hardware on your computer may be causing the blue screen. Then you should test your computer’s memory, looking for errors, and then make sure the computer is not overheating. If you are unable to test the hardware, seek help from a technician.
System Restore – If you encounter multiple blue screens, you can use System Restore to return Windows to its original state. If successful, it means that BSOD errors are due to software.
Start your computer in Safe Mode – This is the best solution if you have a blue screen each time you start your computer. If you start in Safe Mode, Windows will load only the most important drivers. If the recent installation of a driver is causing the problem, it will not happen in Safe Mode. Then you can solve the problem from here. If you are unable to start your computer in Safe Mode, you should try to find a solution to resolve issues that prevent you from entering Windows Safe Mode .